Refund Policy

Last updated: February 7, 2026

7-Day Money-Back Guarantee

No questions asked. No hoops to jump through.

We want you to be completely satisfied with IdeaIndex. If you're not happy with your subscription for any reason within the first 7 days, we'll give you a full refund. It's that simple.

1. 7-Day Guarantee

All new subscribers are eligible for a full refund within 7 days of their initial purchase. This applies to both Monthly and Yearly subscription plans. If IdeaIndex doesn't meet your expectations within the first 7 days, simply email us and we'll process a full refund — no questions asked.

2. Eligibility

Eligible: First-time subscribers within 7 days of their initial payment date.

Eligible: Subscribers who upgraded from Monthly to Yearly within 7 days of the upgrade payment.

Not eligible: Renewal payments beyond the initial 7-day window. You may cancel anytime to prevent future charges, but renewal payments are non-refundable.

Not eligible: Accounts terminated for violation of our Terms of Service.

3. How to Request a Refund

Step 1: Email Us

Send a refund request to [email protected] with the email address associated with your IdeaIndex account.

Step 2: Confirmation

We'll confirm your refund request within 24 hours via email.

Step 3: Refund Processed

Refunds are processed through Stripe and typically appear on your statement within 5-10 business days, depending on your bank or card issuer.

4. Cancellation vs. Refund

Cancellation and refunds are separate actions:

  • Cancellation stops future charges. You keep access until the end of your current billing period. You can cancel anytime from the Billing page in your account.
  • Refund returns your payment. Refunds are available within 7 days of your initial purchase. Once a refund is processed, your access to IdeaIndex is revoked.

5. Yearly Subscriptions

The 7-day money-back guarantee applies to Yearly subscriptions based on the initial payment date. If you request a refund within 7 days of your Yearly purchase, you will receive a full refund of the $168 annual payment. After 7 days, Yearly subscriptions are non-refundable, but you may cancel to prevent renewal.

6. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. We are committed to resolving any billing issues promptly. Initiating a chargeback without first contacting us may result in account suspension.

7. Contact Us

For refund requests or billing questions, contact us at:

Email: [email protected]